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Terms & Conditions

Last updated: January 25, 2026

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AuraBond – Terms & Conditions

1) About Us

AuraBond (“Company”, “we”, “our”) operates the website aurabond.co.il and sells sportswear and related products online.

Legal owner: Asaf Bublil
Reg. no.: 212377055
Registered address: Brosh 47, Ofakim,Israel
Contact: support@aurabond.co.il
Hours: Sun–Thu, 09:00–18:00 (Israel time)
Service area: Orders are accepted and delivered in Israel only.

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2) Scope of These Terms

These Terms & Conditions (“Terms”) govern:

Your use of the website aurabond.co.il, and
Any purchases you make through the site.
By accessing the site, browsing, or placing an order, you confirm that you have read, understood, and agree to:
These Terms & Conditions
Our Shipping & Delivery Policy
Our Returns & Exchanges Policy
Our Cancellation Policy
Our Privacy & Cookies Policy

If you do not agree, please do not use the site or place an order.

2.1 Eligibility / Age Requirement

You must be at least 18 years old to place an order on the Site.

If you are under 18, you may use the Site only with the involvement and consent of a parent or legal guardian, and any purchase must be made under the name and payment method of such parent/legal guardian.

By placing an order, you confirm that you meet the eligibility requirements above.

This clause is intended to reflect the rules of legal capacity and guardianship applicable in Israel and does not limit any mandatory rights under law.

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3) Prices, Currency & VAT Status

All prices on the site are displayed in New Israeli Shekels (ILS / ₪).
Prices shown at checkout are final, and include all applicable charges known to us at the time (excluding any additional fees explicitly stated or required by law).
AuraBond currently operates as an exempt dealer (Osek Patur) under Israeli law. This means:
We do not charge VAT on purchases, and
We issue a receipt (קבלה) and not a full tax invoice, unless and until our tax status changes.
Any additional charges (e.g., shipping fees) are displayed clearly at checkout before you complete payment, so that the total shown is the final price payable at that time.

If our tax or business status changes in the future, we will update our documentation and policies accordingly.

3.1 Import Taxes, Customs Duties & Additional Charges

Orders fulfilled by third-party suppliers or international warehouses may be subject to customs duties, import taxes, VAT at the border, clearance fees, or any additional charges imposed by customs authorities or the shipping carrier.

These charges, where applicable, are the sole responsibility of the customer and are not included in the product price or shipping fee displayed on the website.

AuraBond does not cover, refund, or control these charges, and the total amount payable at checkout does not include any customs-related fees that may be charged upon arrival in Israel.

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4) Ordering & Acceptance

Placing an order on the site constitutes an offer to purchase the products in your cart.
Order confirmation emails are sent for convenience and do not themselves constitute a binding acceptance in cases of obvious error.
We reserve the right to decline or cancel an order (with a full refund, where payment was already made) in cases including but not limited to:
Stock errors or unavailability
Obvious pricing or typographical errors
Suspected fraud, misuse, or abuse
Failure to obtain payment authorization or complete verification

If an order is cancelled after payment, we will refund amounts paid to the original payment method, in accordance with our Cancellation Policy and applicable law.

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5) Payment & Receipts

We accept the payment methods shown at checkout (for example: credit/debit cards via our payment provider, and any additional methods we may offer).
Payment is processed securely via our authorized payment processor(s).
Once payment is approved, we issue an electronic receipt to the payer of record, to the email address supplied at checkout.

If and when our status requires issuing a tax invoice, we will issue it in accordance with applicable law and update these Terms.

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6) Shipping, Delivery & Risk of Loss

Shipping options, fees, and estimated timeframes are detailed in our Shipping & Delivery Policy.
As a general rule, orders are shipped to the delivery address you provide or to a designated pickup point, in line with the carrier’s procedures.
Risk of loss and title to the products pass to you upon delivery to:
Your specified delivery address, or
The designated pickup point, once the package is available for collection.

You are responsible for providing accurate delivery details and for collecting parcels on time where pickup is required.

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7) Cancellations, Returns & Exchanges – Your Legal Rights

Cancellation rights under Israeli consumer law (distance sales) apply regardless of product issues, and are separate from claims relating to defects or non-conformity.

Your statutory consumer rights under Israeli law apply in addition to any store policy. The following is a high-level summary; full details appear in our Cancellation Policy and Returns & Exchanges Policy.

7.1 Distance / Remote Sales (Online Orders)

You may cancel a distance sale within 14 days from the later of:
(a) the date of the transaction,
(b) the date you received the product, or
(c) the date you received the transaction summary / “Full Disclosure” document,
subject to the conditions in the law.

A lawful cancellation may incur a cancellation fee of up to 5% of the total transaction amount (including delivery fees, where applicable) or ₪100 – whichever is lower, where applicable.

Refunds for lawful cancellations are issued to the original payment method within 14 days of your cancellation notice, in accordance with the law and our Cancellation Policy.

7.2 Extended Cancellation (Eligible Populations)

Senior citizens (65+), new immigrants, and persons with disabilities may be entitled to cancel within up to 4 months, provided the transaction involved a conversation or interaction with our representative (including phone or electronic communications).
We may request proof of status (e.g., disability certificate, immigration certificate, or ID for age).

7.3 When the Issue Is Our Fault

If cancellation occurs due to a defect, non-conformity, failure to deliver on time, or other breach on our part:
You may be entitled to a full refund,
No cancellation fee will be charged, and
We may be responsible for return shipping, as detailed in our policies and the law.

7.4 How to Cancel

You may cancel by sending a clear cancellation notice via at least one of the following:

Email: support@aurabond.co.il
Phone / WhatsApp: [0507893545]
Online cancellation form (link available in the footer, where applicable)
Registered mail to our registered address

The notice should include your name, order number, contact details, and details of the items being cancelled. Providing an ID number is optional but may help with processing, where allowed by law.

7.5 Returns & Exchanges – Store Policy

Unless the law requires otherwise, you may request an exchange (e.g., size or color) or a return for refund within 14 days of receipt, provided:
Items are unused, unworn, undamaged,
In original condition, with tags and labels attached,
And preferably in the original packaging.
Exchanges are subject to stock availability.
For remorse-based returns, return shipping costs may apply to you, unless otherwise stated in our policies or the law.
Where there is a conflict between store policy and statutory rights, statutory rights prevail.

7.6 Items Not Eligible for Return

Unless otherwise required by law, the following are generally not eligible for return or exchange:

Custom-made or personalized goods
Items that can be copied, recorded, or reproduced and whose sealed packaging has been opened
Underwear, swimwear, and similar hygiene-sensitive items (except as permitted by law)
Products significantly used or damaged after delivery
Any additional categories defined by law or clearly stated on the product page as “non-returnable” or “final sale”
In any case of conflict between these Terms and our detailed Cancellation Policy or Returns & Exchanges Policy, the policy that is more favorable to the consumer shall apply, subject to the law.

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8) Product Information, Colors & Sizing

We make reasonable efforts to ensure that product descriptions, images, and size charts are accurate and up to date.
However, minor variations in color, texture, or appearance may occur due to:
Screen settings and display differences
Production tolerances and fabric batches
Such minor differences do not necessarily constitute a defect or non-conformity.
We recommend checking the size charts on each product page and contacting us if you are unsure about sizing.

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9) Promotions, Coupons & Gift Cards

Terms and conditions for promotions and discounts are shown where the promotion is advertised (e.g., on banners or product pages).
Unless otherwise stated:
Coupons are for single use,
Non-transferable,
May be limited to a specific user, account, or minimum order amount, and
Cannot be combined with other discounts.
Gift cards or store credits (where available) are:
Generally non-refundable and cannot be exchanged for cash,
Subject to their own terms and expiry dates, except where law requires otherwise.

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10) Defects, Warranty & Remedies

If you receive a defective, incorrect, damaged-in-transit, or missing item, please notify us as soon as reasonably possible after delivery so we can investigate and assist promptly.
This does not limit your statutory rights and remedies under Israeli law, including your right to cancel a distance sale within the applicable timeframes.
We will review the case and, if confirmed, provide a remedy such as:
Replacement,
Exchange, and/or
Refund,
in accordance with consumer protection laws and our store policies.
Your statutory warranties and remedies under Israeli consumer law remain available to you and are not limited by these Terms.

10.1 Proper Use & Care (Sportswear & Accessories)

Sportswear and accessories (including but not limited to gloves, straps, and training gear) must be used and cared for in accordance with any instructions on the product page, label, or packaging. Normal wear and tear, misuse, neglect, improper washing/care, accidents, unauthorized alterations, or use contrary to instructions do not constitute a defect or non-conformity.

10.2 Limitation of Liability (Fair Use Clause)

To the maximum extent permitted by law, AuraBond shall not be liable for indirect, incidental, special, or consequential damages (including loss of profits, revenue, data, or goodwill) arising out of or relating to the purchase or use of products, or the use of the Site.

10.3 Mandatory Rights, Personal Injury & Prohibited Exclusions

Nothing in these Terms is intended to exclude or limit any mandatory consumer rights or remedies that cannot be excluded under Israeli law, nor to exclude liability for personal injury or death caused by negligence, fraud, willful misconduct, or any liability that cannot be limited by law.

10.4 Liability Cap

To the maximum extent permitted by law, AuraBond’s total liability for any claim related to an order shall not exceed the amount actually paid for the relevant product(s) that gave rise to the claim.

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11) Accounts & Acceptable Use

If you create an account on the site:

You are responsible for keeping your login credentials confidential and for all activity under your account.
You agree not to engage in any misuse of the site, including but not limited to:
Attempting to breach security or interfere with the site’s operation
Introducing malware, viruses, or harmful code
Scraping, automated data collection, or excessive request loads beyond normal use
Violating any applicable law or third-party rights
We may suspend or terminate access or accounts in case of misuse, suspected fraud, or breach of these Terms.

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12) Intellectual Property

All content on the site, including text, images, graphics, logos, trademarks, icons, design elements, and layout, is owned by or licensed to AuraBond and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, publicly display, or create derivative works from any part of the site without our prior written permission, except for limited personal and non-commercial use permitted by law.

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13) Privacy & Cookies

We process personal data in accordance with:

The Protection of Privacy Law, 1981
The Privacy Protection Regulations (Data Security), 2017
Amendment 13 (effective 14 August 2025)

Our data processing practices, your rights (including access and correction), security measures, international transfers, and cookies usage are detailed in our Privacy & Cookies Policy.

Please review that policy carefully, as it forms an integral part of these Terms.

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14) Accessibility

We are committed to promoting accessibility in accordance with:

The Equal Rights for Persons with Disabilities Law, and
The Service Accessibility Adjustments Regulations, 2013, including conformance with IS 5568 (WCAG-based) to the extent applicable.

For details on the accessibility measures we have implemented and how to request assistance or accommodations, please see our Accessibility Statement and the contact channel provided in the footer.

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15) Governing Law & Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) are governed by the laws of the State of Israel.

Jurisdiction shall lie with the competent courts in Israel, as permitted by applicable law.

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16) Updates to These Terms

We may revise or update these Terms from time to time - for example, due to:

Changes in the law or regulatory guidance
Changes in our business, services, or technology
Any updated version will be posted on this page with an updated “Last updated” date.
Where changes are material, we may provide additional notice (for example, via a banner on the site or email, where appropriate).Your continued use of the site after such changes constitutes your acceptance of the updated Terms.

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17) Questions & Support

We’re here to help with any return or exchange request: support@aurabond.co.il

📞 Phone: 050-7893545
🕘 Sun–Thu, 9:00–18:00 (Israel time)If you have any questions about whether your order is eligible for a return, exchange, or cancellation, you are welcome to contact us before sending the product back.

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